Do I need a monthly contract, or can I pay per task?

Both. MonoWare Web offers monthly maintenance contracts for stores that need ongoing care, and also takes on one-off tasks, such as a bug fix or a change, billed per task.

Do you support OpenCart stores you did not build?

Yes. We start with an initial review of the store — OpenCart version, modules, hosting and backups — and then take over its maintenance and the changes it needs.

Do you also support ERP and courier integrations?

Yes. MonoWare Web connects e-shops to the SoftOne, Epsilon Net and Atlantis ERPs and to couriers such as ACS, ELTA Courier, Box Now and Skroutz Last Mile, and supports these integrations as part of the store's maintenance.

Why does an OpenCart e-shop need updates and backups?

OpenCart and module updates fix bugs and security holes, while regular backups let the store be restored if something goes wrong. Without them, a checkout problem or an attack can stop sales.

Hosting, security & support

OpenCart Technical Support & Maintenance.

MonoWare Web provides technical support and maintenance for OpenCart e-shops: OpenCart and module updates, regular backups, bug fixes, uptime monitoring and small changes to your store. Support is available on a monthly contract or per task, depending on what your business needs.

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How it works.

01
Initial store review

We review the OpenCart version, modules, hosting and existing backups, so we know where we are starting from.
02
Monthly contract or per task

You choose a monthly maintenance contract or per-task billing, depending on how often you need changes and support.
03
Maintenance and monitoring

We run the updates and backups, monitor the store and fix the bugs we find.
04
Change requests

You send us the changes your store needs and we implement them, within the contract or as a separate task.

What you gain :

OpenCart specialistsWe build custom OpenCart themes and modules, so we know the platform in depth, not just from the admin panel.
ERP and courier integrationsWe also support the store's integrations with ERPs (SoftOne, Epsilon Net, Atlantis) and couriers, often the most sensitive part of an e-shop.
Hosting and securityWe also offer hosting optimised for e-shops and protection against attacks and malware, so one team supports the whole store.
Flexible cooperationA monthly contract for ongoing maintenance, or per-task billing for occasional needs.

In detail

Why an OpenCart e-shop needs maintenance

An online store is not finished when it launches. OpenCart, payment and shipping modules, and ERP or courier integrations change over time, and every change can affect checkout, orders or the speed of the store.

With regular maintenance the store stays up to date and secure, recent backups are always available, and problems are found and fixed before they cost you sales.

What support includes

Depending on the contract or task, support can include:

Updates to OpenCart and the installed modules
Regular backups of files and the database
Fixing bugs in the store, the checkout and the modules
Uptime monitoring, so we know if the store goes down
Small changes to pages, design and store features

Frequently asked questions.

Didn't find your answer? Ask us.

MonoWare Web's OpenCart technical support includes OpenCart and module updates, regular backups of files and the database, bug fixes, uptime monitoring and small changes to the store. Exactly what is covered is defined in the monthly contract or in each task.

Related services

OpenCart E-shop Development E-shop ERP Integration Hosting Plans Website Security

Need support for your OpenCart e-shop?

Tell us about your store and what you need — ongoing maintenance or a specific task. We will review it and suggest the right solution.

Request a quote